Privacy Policy

a. Personal Information

Information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Company name
• Project or inquiry details

b. Non-Personal Information

Information that does not directly identify you, including:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website
• Referring URLs

c. AI & Automation Data

When using our AI automation services, we may process data provided by clients solely for service delivery, optimization, and support, in accordance with contractual agreements.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our services
• Respond to inquiries and communicate with you
• Deliver project updates and support
• Enhance website performance and user experience
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

IKSEN uses cookies and similar tracking technologies to:

• Analyze website traffic and usage patterns
• Remember user preferences
• Improve site functionality and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With trusted service providers assisting in website operation or service delivery
• When required by law, regulation, or legal process
• To protect the rights, security, or integrity of IKSEN, our clients, or users

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Request information on how your data is used

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

IKSEN does not knowingly collect personal information from children under the age of 13. If you believe such information has been collected, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: suvendu.das@iksen.com

Website: iksen.com

IKSEN is dedicated to maintaining transparency, trust, and security while delivering world-class web design, development, and AI automation solutions.